Effective Date: May 2026

Golden Years Care Consulting we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or engage with our team. As a senior care placement service, we understand the importance of confidentiality, especially during sensitive and emotionally charged times in our clients’ lives.

1. Information We Collect

We collect personal information only when voluntarily provided by you. This may include:

• Full Name
• Email Address
• Phone Number
• Geographic Information (e.g., city, county, state)
• Health or Care Preferences (shared during consultation)
• Service Requests or Notes
• Browser and Usage Information (IP address, cookies, time of visit, etc.)

We collect this data when you fill out our contact form, request a consultation, call or email us, or browse our website.

2. How We Use Your Information

Golden Years Care Consulting uses your information to:

• Communicate with you about our services
• Respond to inquiries and consultation requests
• Assist in matching you with appropriate senior care communities or services
• Provide interior design or room staging solutions for adult family homes
• Analyze website traffic to improve user experience
• Observe all applicable laws and regulations.

We only use your information for purposes directly related to our services. We do not sell or share your personal data with any sort of unrelated third parties for marketing purposes.

3. Consent and Confidentiality

By providing us with your information, you consent to our collection and use of it as outlined in this Privacy Policy. We think that every shared detail should be handled with the utmost discretion and confidentiality. We make sure that, unless otherwise permitted, all discussions and communications are kept private, especially when they pertain to health, care requirements, or private situations.

4. Sharing of Personal Information

We may share your personal data under the following limited circumstances:

• With trusted senior care communities or providers, only with your consent, and solely to help facilitate your placement process
• With service providers who help us operate the website or deliver emails securely
• With legal authorities, if required by law or to protect our legal rights, users, or the public

All third-party entities are contractually obligated to protect your information in accordance with this policy.

5. Website Analytics and Cookies

Our website uses cookies and analytics tools (e.g., Google Analytics) to understand user behavior and improve site navigation. These tools may collect anonymized data such as:

• Your IP address
• Browser type
• Referring/exit pages
• Time spent on pages
• General geographic location

You can choose to disable cookies through your browser settings. Disabling cookies may limit certain website functionality, but will not impact your access to essential services.

6. Data Security

We use physical, administrative, and technical safeguards to protect your data from loss, misuse, unauthorized access, or alteration. While no online platform can guarantee 100% security, we make every reasonable effort to keep your information protected.

Only authorized team members at Golden Years Care Consulting have access to your data, and only when necessary to perform their duties.

7. Data Retention

We retain your personal information only as long as needed to fulfill the purpose for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements. Once information is no longer needed, it is securely deleted.

8. Children’s Privacy

Our services are especially designed for adults, most importantly individuals seeking senior care solutions for aging loved ones. We do not collect or solicit any information knowingly from anyone under the age of 18. If we discover that we have unintentionally collected any individual’s personal data from a minor, we will promptly delete it.

9. Your Rights

You have all the rights to:

• Review and access all the personal information we hold about you
• Request corrections to inaccurate or outdated information.
• Request that we delete your information from our systems.
• Withdraw your consent for data use at any time.

To make any of the above requests, please contact us at lcjohnsen30@gmail.com or call 1-833-433-2111.

10. Changes to This Privacy Policy

Golden Years Care Consulting reserves the right to revise or update this Privacy Policy at any time. We encourage you to review it periodically. Any updates made to these policies will be updated on the privacy policy page with a new effective date.

Your continued use of our services or website after changes are made indicates your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or would like more information about how we handle privacy, you can reach us at:

Email: Info@goldenyearscareconsulting.com
Call: 1-833-433-2111
Serving King & Pierce County, WA